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Privacy Statement

1. Scope

This Privacy Policy (hereinafter “Information“) provides information on how and for what purposes the companies belonging to the Artisa Group process your personal data (hereinafter “you”). The list of Artisa Group companies to which this Policy applies is available at the end of this section i (hereinafter “we” or “Artisa“).

“Personal Data” means any information relating to an identified or identifiable natural person.

We process Personal Data in accordance with the requirements of the Swiss Federal Data Protection Act (hereinafter “DPA“) and, if and to the extent applicable, in accordance with the General Data Protection Regulation of the European Union (hereinafter “GDPR”). If we deem it appropriate, we may provide you with additional privacy information.

Since Artisa is composed of several companies, the company responsible for processing your Personal Data may vary. The Artisa company with which you correspond or with whom you have a contractual relationship or which has referred you to this privacy policy in the context of a request for information, a contract or other correspondence is responsible for the processing of your personal data in accordance with this Policy.

Depending on the processing of data, Artisa companies may be individually or jointly data controllers or also assume the role of data processors in the sense of the LPD.

The person to contact for any questions related to data protection, regardless of the Artisa company responsible for the processing of your Personal Data in each individual case, is:

Artisa Group AG

Metal Road 4

6300 Zug

Phone: +41 91 873 45 00


The EU Data Protection Representative pursuant to Art. 27 GDPR is:

Artisa Developer Italia Srl

Via Montenapoleone 27

20121 Milan

Phone +39 02 3650 4531


If you have any questions about data protection at Artisa, please contact us at the addresses above.

Company name Nation Canton
Realab SA Switzerland Zurich
Artisa Finance AG Switzerland Zug
Artisa Developer AG Switzerland Zug
Artisa Architecture SA Switzerland Ticino
G&A Total Contract Switzerland Ticino
Artisa Consulting SA Switzerland Ticino
Artisa Real Estate AG Switzerland Zug
Swiss Real Estate Developer AG Switzerland Zug
Artisa Group AG Switzerland Zug
Artisa Romandie SA Switzerland Zug
Artisa Micro Living AG Switzerland Zug
Artisa Senior Residence AG Switzerland Zug
Artisa Real Estate SA Switzerland Manno
Hôtel Seepark AG Switzerland Zug
Artisa Fund AG Switzerland Zug
Artisa Solar Sarl Switzerland Manno
Samansela SA Switzerland Manno
Motta Real Estate SA Switzerland Manno
AX Investment SA Switzerland Manno
Artisa Management Luxembourg Sarl Luxembourg Luxembourg
Micro Living Developer SCA Luxembourg Luxembourg
Artisa Developer Italia Srl Italy Milan
Are Project 1 Srl Italy Milan
Are Project 2 Srl Italy Milan
Are Project 3 Srl Italy Milan
Are Project 4 Srl Italy Milan
Are Project 5 Srl Italy Milan
Aedificium Fund Italy Milan
Project Viale Monza Srl Italy Milan
Artisa Finance S.R.L. Italy Milan
Artisa Developer Deutschland Gmbh Germany Frankfurt
Artisa Developer France SAS France Paris
Artisa Developer CZ Czech Republic Prague
Artisa Real Estate CZ s.r.o Czech Republic Prague
ARE CZ 1 s.r.o Czech Republic Prague
2 Data origin and data categories

We primarily process Personal Data that we receive or collect from our customers (including their employees, shareholders, directors, etc.), website visitors, service providers, banks and other business partners in the course of our business activities. In addition, we may also process Personal Data that we have obtained from publicly accessible sources (for example, websites or public registers such as the commercial register, etc.).

The Personal Data processed by us includes, as applicable, in particular name and contact details (e.g. address, telephone number and e-mail address), identification data (e.g. passport number, identity card number, birth data, nationality, gender), job title and employment relationship, country of residence, geographical location, family situation (e.g. marital status, number of children), data relating to criminal proceedings, financial information for payment purposes (e.g. bank account data), economic data (e.g. financial assets, origin of funds), investment information (e.g. investment profile, risk profile, suitability test, asset allocation, investments, transaction data (e.g. payment instructions, investment instructions), information about the use of our websites and information of any kind arising from correspondence, contacts and interactions (e.g. photographs, videos and voice recordings) with us.

3 Purpose of the processing and legal basis
3.1 In relation to our business activities

We process your personal data mainly to provide our services in connection with our business activities. In particular, we process your personal data for the following purposes:

    • to communicate with you, in particular to provide you with information or to process your requests. If you contact us by email, you authorize us to respond via the same channel. Please note that unencrypted e-mails are transmitted via the Internet, so it cannot be excluded that they can be viewed, accessed and manipulated by third parties. Therefore, we ask you not to send us confidential information by e-mail. We exclude, to the extent permitted by law, any liability that you may incur, in particular in the event of incorrect transmission, falsification of content or interruption of the network (interruptions, overloading, illegal interventions, blocking);
    • to make our services and website available to you and to evaluate and improve them;
    • for the conclusion, administration and execution of our contractual relationships;
    • to maintain and manage the business relationship with you (including issuing invoices);
    • to notify you of recent updates or to provide you with other information about our services;
    • to promote our services;
    • for statistical purposes;
    • for IT and building security measures (such as access controls, visitor lists, network and mail scanners, telephone records) and for risk control purposes;
    • for the assertion of legal rights and defense in connection with legal disputes and proceedings before the authorities;
    • to comply with our legal obligations.

We process your personal data for the purposes indicated above, depending on the situation, in particular on the following legal bases:

    • the processing of Personal Data is necessary for the performance of an agreement with you;
    • You have given your consent to the processing of personal data concerning you;
    • the processing of Personal Data is necessary for compliance with a legal obligation;
    • we have a legitimate interest in processing Personal Data.
3.2 Visiting our websites

Each time a user accesses our website, our server collects a series of information about the user that is stored in the server log file. The information collected includes, but is not limited to, the IP address, the date and time of access, the time zone difference from GMT, the name and URL of the downloaded file, the website from which access is made, the browser used and the operating system used.

The use of this general information does not imply the identification of a specific person. The collection of this information or data is technically necessary to display our website and to ensure its stability and security. This information is also collected to improve the website and to analyze its use. The legal basis for the temporary storage of information and log files is our legitimate interest in being able to offer our website with sufficient quality and to continuously improve it.

3.3 Contact by e-mail and telephone

You can contact us using the email address and telephone numbers provided on our website. The personal data you submit to us will be stored and processed by us for the purpose of processing your request. The legal basis for this processing of personal data is your consent and our legitimate interest in processing your request.

3.4 Cookie/analytics tools

Our website may use so-called cookies or other technologies/tools such as pixels, tags or external services (hereinafter “cookies” or “analytics tools“). Cookies are text files that are stored in or by your Internet browser on your computer system or mobile device. The cookie contains a characteristic string that uniquely identifies your browser or mobile device when you visit the website or app again.

The purpose of the use of cookies is, on the one hand, to enable and simplify the use of our website by users. Some functions of the website cannot be offered without the use of cookies (so-called technically necessary cookies). On the other hand, we use cookies/analytics tools to analyse user behaviour on our website, in particular for reach measurement and marketing purposes.

3.4.1 Technically necessary cookies

Technically necessary cookies are essential for the operation of our website. Therefore, these cookies cannot be deactivated in our systems. These cookies usually record important actions, such as the number of requests made, changing privacy settings (for example, when the user gives consent to certain options) or filling out forms. Although you can block these cookies in your browser, some parts of our website may no longer work.

The legal basis for data processing when using technically necessary cookies is our legitimate interest, which consists mainly in ensuring the functionality and improvement of our website.

3.4.2 Analytical and marketing cookies

Analytical cookies allow us to analyze visitor behavior and traffic sources, so that we can measure the performance of our website and improve the user experience. They help us identify the popularity of pages and tell us how visitors move around our website. The information collected is aggregated and anonymous.

Marketing cookies allow us to deliver advertising that is relevant to you. These cookies can remember that you have visited our website and share this information with other companies, including other advertisers.

If we use cookies for analysis and marketing purposes, we obtain your consent. Therefore, the processing of data for analysis and marketing purposes is based on your consent. If you give us your consent, you can revoke it at any time with effect for the future. However, this does not affect the lawfulness of the processing carried out on the basis of your consent before your revocation. You can express your revocation at any time by changing your cookie settings.

3.4.3 Disabling the cookie via the browser

You can object to the use of cookies, for example (i) selecting the appropriate settings in your browser or (ii) using appropriate cookie blocking software (e.g., ghostery, etc.).

For more information and support related to the management of cookies directly from the browser you can visit the following pages:

For more information visit:

If you do not know the type and version of the browser you are using, click on “Help” in the browser window at the top, from which you can access all the necessary information.

If you know your browser, click on the browser you are using to access the cookie management page.

3. 5 Google Maps

On our website we may use the Google Maps plug-in of Google Ireland Limited or Google LLC, USA. If you use Google Maps on our website, information about your use of our website (including your IP address) may be transmitted to a Google server in the USA and stored on this server. We have no knowledge of the precise content of the transmitted data or their use by Google. However, user data is only transmitted to Google if you activate Google Maps content on our website.

The legal basis for the processing of your data is your consent. For more information on the privacy policy and terms of use of Google Maps, please visit the following link:

3.6 Social media plug-ins

On our website we may use the social media plug-ins contained in the following table. For this purpose, we use the so-called two-click solution, which means that when you visit our website, no personal data is in principle communicated to the plug-in providers. Only from the moment you click on the field of the selected plug-in and activate it, the provider will be informed that you have visited our website. In addition, the data referred to in section 3.2 of this privacy policy will be transmitted. The legal basis for processing your data in connection with social media plug-ins is our legitimate interest in enabling our users to use social media plug-ins.

We have no control over the data collected and the data processing operations of the plug-in providers. These are subject to the respective privacy policies of the third-party providers. Further information on the purpose and scope of data collection and processing by plug-in providers can be found in the privacy policies of these providers below.

Plug-ins Provider and privacy information
LinkedIn LinkedIn Ireland Unlimited Company:

Facebook Meta Platforms Ireland Limited:


3.7 Candidacy

You can apply for a position at Artisa via online channel, through our career page, by post or via the email address provided on our website. Your application documents and all personal data that you have communicated to us will be treated with the utmost confidentiality, will not be disclosed to third parties and will only be processed for the purpose of processing your application for employment with us. Unless you have given consent to the contrary, your application file will be returned to you after the conclusion of the application process or will be deleted/destroyed, unless it is subject to a legal retention requirement. The legal basis for processing your data is your consent, the performance of the contract with you and our legitimate interests.

4. Links to other sites

Our website contains links to websites operated by third-party companies. This privacy policy does not extend to the websites of these other companies. When using these websites, you must observe the privacy policies of these companies regarding data processing. In the event that you have indications of possible violations on the pages linked by us, we ask you to inform us so that we can prevent a possible link.

5. Communication of personal data to recipients and abroad
5.1 Communication of personal data to recipients

In addition to data transfers to recipients expressly mentioned in this privacy policy, we may – to the extent permitted – disclose Personal Data to the following categories of recipients:

  • Other companies belonging to Artisa;
  • Suppliers to whom we have outsourced certain services (e.g. debt collection service providers, etc.)
  • Service providers, subcontractors and other business partners;
  • Banks and insurance companies;
  • Tax consultants, auditors, lawyers, notaries;
  • Domestic and foreign authorities, agencies and courts.
5.2 Disclosure of personal data abroad

Your personal data may be processed within Switzerland and the European Union or the European Economic Area (hereinafter referred to as “EU/EEA”), but may also be processed and transferred to a country outside Switzerland, the EU or the EEA, for example to the USA.

If we transfer data to a country that does not have adequate legal data protection, we ensure an adequate level of protection as required by law by using appropriate contracts (in particular on the basis of so-called standard clauses of the European Commission and security measures such as encryption) or we rely on legal exceptions of consent, performance of a contract, the conclusion of a contract, the exercise or defence of legal claims, overriding public interests, published Personal Data or because it is necessary to protect the vital interests of the data subject. We would like to point out that data transmitted abroad is no longer protected by Swiss law and that foreign laws and local authorities may require the disclosure of such data to authorities and other third parties.


We process and store your personal data only for as long as is necessary in accordance with the purpose of the processing or if there is another legal basis for doing so (for example, statutory retention periods). We retain Personal Data in our possession on the basis of a contractual relationship with you at least for the duration of such contractual relationship and for limitation periods for potential claims or on the basis of contractual retention obligations. As soon as your personal data is no longer necessary for the aforementioned purposes, it will be rendered inactive, deleted or anonymized as far as possible.

7. Your rights

In accordance with the data protection law applicable to you and to the extent applicable, you have the right to information, rectification, deletion, the right to restrict data processing and to otherwise object to our data processing, as well as the handing over of certain personal data for transfer to another place (so-called data portability). Please note, however, that we reserve the right to enforce the legal restrictions available to us, for example if we are obliged to retain or process certain data, if we have an overriding interest in this (insofar as we are entitled to rely on such interest) or if we need the data to enforce our rights. If this incurs costs for you, we will inform you in advance.

If the data processing is based on your consent, you can revoke it at any time with effect for the future after giving it. However, this does not affect the lawfulness of the processing carried out on the basis of your consent before your revocation.

The exercise of these rights generally requires that you clearly prove your identity (for example, by means of a copy of an identity document, if your identity is not clear or cannot be verified otherwise). To assert your rights, you can contact us at the address specified in section 2 of this privacy policy.

In addition, each data subject has the right to assert his or her rights in court or to lodge a complaint with the competent data protection authority. The competent data protection authority may vary depending on where you live or where the alleged violation of applicable data protection law takes place.

8 Data security

We take appropriate security measures to maintain the necessary security of your personal data and ensure its confidentiality, integrity and availability, and to protect it from unauthorized or unlawful processing, and to mitigate the risk of loss, accidental alteration, unauthorized disclosure or access.

9 Changes to this Privacy Policy

We expressly reserve the right to change this privacy policy at any time. If we make any changes, we will immediately post the revised privacy policy on our websites. The Privacy Policy (as amended from time to time) currently published on our websites is always applicable.


Last revised: August 2023

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